When you open an account with us we will try and check the details you provide with a third party reference agency.
Sometimes, this is not always successful, and at any time we might need ID from you to verify your account. If we can’t verify your details your account may be suspended or frozen. Acceptable forms of ID are:
•A passport, driving licence or birth certificate
•A utility bill or card statement (must be less than 3 months old)
You can e-mail these documents to verifyme@magicalvegas.com
Just go to your Account section, you can find it at the top right-hand side of the Bella Casino homepage. In there, you will see a section containing your account details.
In there you will be able to edit either your e-mail or home addresses.
Please note all requested self-exclusion periods will last for at least 6 months (although you may have specified a longer period). During this time you will not be able to re-open your account.
We take responsible gaming very seriously at Magical Vegas. Although we want you to enjoy your time on our site, it is important that you control your gaming, and only bet what you can afford.
When your period of self-exclusion ends, you will need to speak to one of our team to confirm you wish to have your account re-opened. You can do this by calling 0800 279 7342.
You can see what promotions you are taking part in in the ‘Account’ section. Just choose Bonus History in Bonus.
This will show you all the promotions you are in the process of qualifying for and any credits that have already been made.
In order to verify your details we need copies of the following:
• A passport, driving licence or birth certificate
• A utility bill or card statement (must be less than 3 months old)
We do accept photocopies or scans of these documents. We also accept clear digital photos, which may be easier for you to provide.
Once you have this information, please send it to us by one of the following methods:
Email:
verifyme@magicalvegas.com
At Magical Vegas, we want you to enjoy every second that you play with us. Find tips on how to play safely, discover places to get support and get information on all the tools we have in place at: keepitfun.rank.com
Your privacy and security is our number one priority here at Magical Vegas. We protect your account with market-leading security technology so we’re one of the safest online casino sites to play on. We never sell or rent customer details.
This website is operated by Rank Interactive (Gibraltar) Ltd, a company incorporated in Gibraltar with registered number 120385 with its registered address at Suite 3, 2nd Floor, Icom House, 1/5 Irish Town, Gibraltar GX11 1AA.
Licensed and regulated in Great Britain by the Gambling Commission under account number 57924 for GB customers playing on our online sites. For customers outside of Great Britain, we licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission under licence numbers RGL 133 and RGL 134.
Only players above the age of 18 are permitted to play our games. Underage gambling is an offence.
Please gamble responsibly and only spend what you can afford. For help and support with any gambling related issues, please contact GambleAware at https://www.gambleaware.org/ and 0808 8020 133.
We’ve also got a huge selection of Safer Gambling tools available to help you make sure your time on site remains fun and affordable. Come and visit our Safer Gambling Hub for more information.
